Matt Highway Storage: Reviews & What You Need To Know
So, you're thinking about using Matt Highway Storage, huh? Well, you've come to the right place! Choosing the right storage facility can be a real headache, but don't sweat it; we're here to break down everything you need to know. From location and security to pricing and customer service, we'll cover it all so you can make an informed decision. Let's dive in and get you sorted!
Location, Location, Location!
Location really is everything, especially when it comes to storage. Matt Highway Storage facilities boast several locations, which is super convenient depending on where you're located. One of the first things you’ll want to consider is how easy it is for you to access the storage unit. Are you planning on visiting frequently, or will it mostly be for long-term storage? If you need regular access, a location closer to your home or workplace is ideal. Think about the traffic patterns during the times you’re likely to visit. Is the route usually congested? Is the facility easily accessible from major roads?
Another crucial point is the neighborhood surrounding the storage facility. Is it in a safe area? You don’t want to be worrying about the safety of your belongings, or your own safety, when visiting your unit. Check online crime statistics for the area, and perhaps even drive by at different times of the day and night to get a feel for the neighborhood. Also, consider whether the location offers additional conveniences. For instance, are there moving supply stores nearby? Are there truck rental services in the vicinity? Having these resources close by can save you a lot of time and effort when moving your items into or out of storage. Ultimately, the right location will offer a balance of accessibility, safety, and convenience, making your storage experience as smooth and stress-free as possible.
Security: Keeping Your Stuff Safe and Sound
When considering Matt Highway Storage, security is paramount. What security measures do they have in place? A well-secured storage facility should have several layers of protection. Start by looking for features like 24/7 video surveillance. Cameras should be strategically placed throughout the facility, covering entrances, exits, hallways, and individual units. This constant monitoring can deter potential thieves and provide valuable evidence in case of a break-in. Controlled access is another key element. Many modern storage facilities use electronic gate access, requiring a unique code for entry. This ensures that only authorized individuals can enter the premises. Some facilities even use biometric scanners, adding an extra layer of security.
Lighting is also a critical, yet often overlooked, aspect of security. A well-lit facility deters criminal activity and makes it easier to spot suspicious behavior. Check if the storage units are individually alarmed. This means that if someone tries to break into your specific unit, an alarm will sound, alerting both the facility staff and the authorities. Additionally, inquire about the facility's security protocols. Do they conduct regular patrols of the premises? How quickly do they respond to alarms or security breaches? What kind of background checks do they perform on their employees? These measures can give you peace of mind knowing that your belongings are well-protected. Don't hesitate to ask the facility manager detailed questions about their security measures. A reputable storage company will be transparent and forthcoming about their security protocols. After all, ensuring the safety of your belongings is their top priority.
Unit Options: Size and Features
Choosing the right unit size at Matt Highway Storage is super important. You don't want to pay for space you don't need, but you also don't want to cram everything into a unit that's too small. Start by taking a detailed inventory of everything you plan to store. Estimate the volume of your items and consider how much space you'll need to move around inside the unit. Storage facilities typically offer a range of sizes, from small closet-sized units to large spaces that can accommodate the contents of an entire house. Measure larger items, such as furniture and appliances, to get a better sense of the space you'll require.
Think about how you plan to organize your belongings within the unit. Will you be stacking boxes? Will you need to access certain items frequently? Leave some extra space for maneuvering and organizing. Consider whether you need any special features, such as climate control. Climate-controlled units maintain a consistent temperature and humidity level, which is ideal for storing sensitive items like electronics, wooden furniture, and documents. These units can prevent damage from extreme temperatures and humidity fluctuations. Also, think about accessibility. Do you need a ground-level unit for easy loading and unloading? Or are you comfortable using stairs or an elevator to reach an upper-level unit? Drive-up access can be particularly convenient if you have large or heavy items to move. When in doubt, it's always a good idea to overestimate the amount of space you'll need. You can always downsize later if necessary, but it's much more difficult to squeeze your belongings into a unit that's too small. Matt Highway Storage professionals can help you assess your storage needs and recommend the appropriate unit size and features.
Pricing and Payment Options
Understanding the pricing structure at Matt Highway Storage is key to staying within your budget. Storage facilities typically charge rent on a monthly basis, but the rates can vary widely depending on the size of the unit, its location, and any special features it may have, such as climate control. Before signing a contract, be sure to get a clear breakdown of all the costs involved. Are there any additional fees, such as administrative fees or insurance fees? Some facilities may also require a security deposit. Ask about any discounts that may be available. Many storage facilities offer discounts for students, seniors, or military personnel. You may also be able to negotiate a lower rate if you commit to a longer-term rental agreement.
Find out what payment methods are accepted. Most facilities accept credit cards, debit cards, and checks. Some may also offer online payment options, which can be particularly convenient. Inquire about late payment policies. What happens if you miss a payment? Are there any late fees? Understanding these policies upfront can help you avoid any surprises down the road. Also, be sure to ask about the facility's policy on price increases. Can the rent be increased during your rental period? If so, how much notice will you receive? Get all of these details in writing before signing a contract. Comparing prices between different storage facilities is always a good idea. However, don't base your decision solely on price. Consider the overall value you're receiving, including factors like security, location, and customer service. A slightly more expensive facility with better security and a more convenient location may be worth the extra cost. Matt Highway Storage’s transparent pricing ensures you know exactly what you're paying for.
Customer Service and Reviews
Customer service is a crucial aspect to consider when choosing Matt Highway Storage. How do they treat their customers? A storage facility with excellent customer service can make your entire experience much smoother and more pleasant. Start by reading online reviews. Check sites like Google, Yelp, and the Better Business Bureau to see what other customers have to say about their experiences with the facility. Pay attention to both positive and negative reviews. Look for patterns in the feedback. Are there recurring complaints about issues like cleanliness, security, or customer service? Also, check how the facility responds to negative reviews. Do they address the concerns promptly and professionally? A facility that takes customer feedback seriously is a good sign.
Visit the storage facility in person and interact with the staff. Are they friendly and helpful? Do they seem knowledgeable about their services and policies? Do they answer your questions patiently and thoroughly? Pay attention to the overall atmosphere of the facility. Is it clean and well-maintained? Does it feel safe and secure? Trust your gut feeling. If you have a bad feeling about a facility, it's probably best to look elsewhere. A reputable storage company will prioritize customer satisfaction and go the extra mile to ensure that your needs are met. Don't hesitate to ask for references from other customers. A facility that's confident in its customer service should be happy to provide you with references. Ultimately, the quality of customer service can make or break your storage experience. Choose a facility that values its customers and is committed to providing a positive experience.
Accessibility and Convenience
Accessibility and convenience are key factors to consider with Matt Highway Storage. Think about how often you'll need to access your stored items. If you plan to visit your unit frequently, you'll want a facility that offers convenient access hours. Many storage facilities offer extended hours, allowing you to access your unit early in the morning or late at night. Some even offer 24/7 access, which can be particularly useful if you have a busy schedule.
Consider the layout of the facility. Is it easy to navigate? Are the hallways well-lit and clearly marked? Are there loading docks or ramps available for moving heavy items? If you're storing large or bulky items, you'll want a facility that offers drive-up access. This allows you to park your vehicle directly in front of your unit, making loading and unloading much easier. Also, think about the climate control options. If you're storing sensitive items like electronics, wooden furniture, or documents, you'll want a climate-controlled unit that maintains a consistent temperature and humidity level. This can prevent damage from extreme temperatures and humidity fluctuations. Inquire about the availability of dollies and hand trucks. These can be invaluable for moving heavy boxes and furniture. Also, ask about the facility's policy on deliveries. Can you have packages delivered to your storage unit? This can be a convenient option if you're ordering items online. Ultimately, the right storage facility will offer a combination of convenient access hours, a well-designed layout, and helpful amenities that make your storage experience as smooth and hassle-free as possible. Matt Highway Storage, hopefully, provides all that you need for easy storage.
Final Thoughts
Choosing the right storage facility doesn't have to be a daunting task. By considering factors like location, security, unit options, pricing, customer service, and accessibility, you can find a facility that meets your specific needs and budget. Matt Highway Storage might be the perfect solution for you, just make sure to do your homework. Read reviews, visit the facility in person, and ask plenty of questions before making a decision. With a little bit of research, you can find a storage facility that provides a safe, secure, and convenient place to store your belongings. Happy storing, guys!
